Privacy Policy

The terms "We"/"Us"/“Our"/”Company” individually and collectively refer to Brihans Natural Products Ltd. and the terms "You"/"Your"/"Visitor”/”User” refer to the Users. This Privacy Policy describes how we collect and use the personal information you provide to us on our Website: www.brihansnatural.com.

The terms of this Privacy Policy will be effective upon your acceptance of the same by use of the Website. Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use or access this Website.

 

Changes to our Privacy Policy

Our Policy is subject to change at any time without notice. Your continued use of the Website following such changes to the Policy constitutes your acceptance of the changed Policy and to be bound by such changes. By providing us your information or by making use of the facilities provided by the Website, you hereby consent to the collection, storage, processing and transfer of any or all of your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. 

 

User Information

We collect personal information from you to develop and improve our products and services and our customer relationships. Some of this information does not identify you personally, but provides us with information about how you use our services and engage with us. The information supplied by you enables us to process your order, your payment, improve our sites and provide you the most user-friendly experience.

We shall collect the following personal information from you:

  • Contact Information such as name, email address, postal address and phone number.
  • Billing Information such as billing and shipping address.
  • Preferences Information such as product order history and marketing preferences.
  • Name, email address, postal address, phone number of friends or other people you would like us to contact for delivery, marketing/advertising purpose.

As is true of most websites, we automatically gather information about your computer such as your IP address, time and date of visit, referring/visiting pages and operating system. We may log this information for system administration, order verification, internal marketing and system troubleshooting purposes. Our website honours Do Not Track (DNT) settings of our visitors. If you have this setting enabled with your web browser, our web host will not track or collect your browsing data when using this website.

 

Cookies

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement. Most browsers are designed to accept cookies. You can change the settings of your browser to block/delete the cookies.

 

Third Party Links

This Privacy Policy applies to the services offered by Brihans Natural Products Ltd. only via its own website (www.brihansnatural.com). Our site provides links to other websites that are beyond our control. This Privacy Policy excludes services and links offered by other companies or individuals, including products or sites that may be displaying to you the products of Brihans Natural Products Ltd. when browsed. We shall in no way be responsible in any way for your use of such sites.

 

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties, and we do not authorise the collection of our visitors' personally identifiable information by any third parties for the third parties' use.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorised to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information:

  • As required by law such as to comply with a legal process.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request.

If we are involved in a merger, acquisition or sale of all or a portion of our assets, you will be notified via a prominent notice on our website of any change in ownership or uses of your personal information.

 

Information Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us. However, there is always some amount of risk involved in transmission over the Internet. Therefore, we cannot guarantee that the information you supply will not be intercepted by an unauthorised third party while being transmitted to us over the Internet. We shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the user due to the unauthorised access or misuse of the personal or sensitive information by any third party.

 

Grievances

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. If you have any specific data protection concern or a complaint you can contact as mentioned below through email or telephone:

Customer Care Officer
Brihans Natural Products Ltd.
"Chandrashekhar", 242, Shaniwar Peth
Pune - 411030, Maharashtra, India
Email: care@brihansnatural.com
Customer Care Number:+91 8806333448

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