We collect personal information from you to develop and improve our products and services and our customer relationships. Some of this information does not identify you personally, but provides us with information about how you use our services and engage with us. The information supplied by you enables us to process your order, your payment, improve our sites and provide you the most user-friendly experience.
We shall collect the following personal information from you:
- Contact Information such as name, email address, postal address and phone number.
- Billing Information such as billing and shipping address.
- Preferences Information such as product order history and marketing preferences.
- Name, email address, postal address, phone number of friends or other people you would like us to contact for delivery, marketing/advertising purpose.
As is true of most websites, we automatically gather information about your computer such as your IP address, time and date of visit, referring/visiting pages and operating system. We may log this information for system administration, order verification, internal marketing and system troubleshooting purposes.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement. Most browsers are designed to accept cookies. You can change the settings of your browser to block/delete the cookies.
Third Party Links
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties, and we do not authorise the collection of our visitors' personally identifiable information by any third parties for the third parties' use.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorised to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information:
As required by law such as to comply with a legal process.
When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request.
If we are involved in a merger, acquisition or sale of all or a portion of our assets, you will be notified via a prominent notice on our website of any change in ownership or uses of your personal information.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us. However, there is always some amount of risk involved in transmission over the Internet. Therefore, we cannot guarantee that the information you supply will not be intercepted by an unauthorised third party while being transmitted to us over the Internet. We shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the user due to the unauthorised access or misuse of the personal or sensitive information by any third party.
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. If you have any specific data protection concern or a complaint you can contact as mentioned below through email or telephone:
The Consumer Care Officer
Brihans Natural Products Ltd.
242, Shaniwar Peth,
Pune – 411030, Maharashtra, India
Consumer Care Number: +91 8806333448